Enterprise Cloud Manager with Cradlepoint NetCloud
Enterprises around the world are embracing cloud, mobile, and Internet of Things (IoT) technologies to decrease complexity while increasing business agility, empowering their distributed workforces, and gaining operational insights. A growing amount of critical enterprise network traffic is moving off private IP networks and on to the public Internet via wired and wireless broadband. At the same time, workforces are becoming more and more geographically distributed.
The effect is that the LAN is being replaced by the WAN—people, places, and things require secure, fast and reliable connectivity no matter their location. And businesses face challenges meeting these increasingly complex demands using legacy solutions.
Rapidly deploy and dynamically manage networks at geographically distributed locations with Enterprise Cloud Manager, Cradlepoint’s network management service within the Cradlepoint NetCloud platform. Improve productivity, reduce costs, and enhance the intelligence of your network and business operations.
Benefits
INSTANT INSIGHTS & INTELLIGENT MANAGEMENT
Proactive alerts and reporting enable you to better manage devices across your organization.
- Robust analytics to manage performance, data usage, and costs
- Application aware policies for intelligent WAN selection and optimization
- Manage networks intelligently with real-time QoE analytics
- Set alerts for 3G/4G modem connectivity issues, data usage, failed login attempts, modem removal, unauthorized users or configuration changes
Modem Usage Dashboard
LOWER THE TOTAL COST OF OWNERSHIP
Protect mission-critical applications – improve network uptime and performance while reducing costs:
- Using cloud secure access, extend management capability to any primary router out-of-band without a static IP (ECM PRIME only)
- Perform remote diagnostics — status reports and error logs
- Troubleshoot without onsite IT support
- Monitor 3G/4G data usage, avoid overages
- Reduce truck rolls, saving time and money
- Prevent poor customer experiences and lost revenue caused by Internet downtime
Alerts & Logs Activity
PROTECT YOUR NETWORK
- Secure data transactions with advanced VPN options
- Integrate Zscaler Internet Security to inspect and filter “direct to internet” traffic with near-zero latency
- Unified Threat Management (IPS/IDS) security options
- Enterprise class Tier 4 datacenter, SSAE Type II (SAS 70) compliance
- Upgrade firmware remotely — ensure up-to-date security and PCI compliance
Groups Firmware Update
SCALE FASTER
- Zero-touch configuration at installation for rapid deployment
- Deliver services and applications for increased security and capabilities
- Integrate easily with enterprise applications using Cradlepoint's Open API
- Cloud-managed instant scalability with no capital infrastructure costs
GeoView Dashboard
Features
- Tier 4 datacenter, SSAE Type II (SAS 70) compliance
- Centralized management
- WAN access over 3G/4G and wired Ethernet connections
- Configure groups and individual devices
- Remotely update firmware
- Manage user access
- Create alerts (downtime, security, & data usage)
- Group & device reporting
- Secure device registration and authentication
- Efficient, bi-directional management protocols
- Open API
| Functionality |
|
|
| Cloud-based network management for distributed enterprises | Advanced, location-based all device network management | |
| Analytics Dashboard |
|
|
| Aggregate Data Usage |
|
|
| GeoView Location Services Map |
|
|
| Cellular Data Usage |
|
|
| Modem (Carrier/Operator) Data Usage |
|
|
| Real-time Configuration & Monitoring |
|
|
| Troubleshooting (Ping & Traceroute) |
|
|
| Speed Test |
|
|
| Advanced Location Based Management |
|
|
| Location Services — GeoView |
|
|
|
|
|
|
|
|
| Linked Router Management (LLDP) |
|
|
| Advanced Enterprise Routing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Advanced VPN & Tunneling Protocols |
|
|
|
|
|
|
|
|
| NEMO/DMNR Primary |
|
|
| NEMO/DMNR Failover |
|
|
| Console |
|
|
|
|
|
|
|
|
| Historical Data |
|
|
| Modems |
|
|
| Multi-Carrier Software Defined Radio |
|
|
| Modem Firmware Management |
|
|
| Groups |
|
|
| Group Dashboard |
|
|
| Create / Manage Groups |
|
|
| Configuration & Monitoring |
|
|
| Router Firmware Updates |
|
|
| Alerts & Logs |
|
|
| Alerts Management |
|
|
| Activity Log |
|
|
| Reporting |
|
|
| Scheduler |
|
|
| Tools |
|
|
| Router SDK |
|
|
| API |
|
|
Knowledge Base Articles
-
Cradlepoint Enterprise Cloud Manager (ECM)
This article provides links to several articles with help and information regarding Enterprise Cloud Manager (ECM).
-
Getting Started with Enterprise Cloud Manager
This article is intended to be used as a Getting Started Guide for Cradlepoint's Enterprise Cloud Manager (ECM).
-
Managing your Cradlepoint Devices with Enterprise Cloud Manager (ECM)
This article describes how to manage your devices with Enterprise Cloud Manager (ECM). It explains the devices page of ECM and continues to go over upgrading firmware, configuring devices, and running speed tests.
-
Cradlepoint Enterprise Cloud Manager (ECM) FAQ
This article provides answers to some Frequently Asked Questions regarding Cradlepoint's Enterprise Cloud Manager.
-
Connecting Devices to Enterprise Cloud Manager (ECM)
This article describes the steps necessary to connect your device to ECM including migrating from WiPipe Central and upgrading the firmware to the necessary version.
-
Cradlepoint NetCloud (Enterprise Cloud Manager) Release Notes
This article provides information regarding changes to Enterprise Cloud Manager (ECM) versions.
-
Alerting and Reporting with Enterprise Cloud Manager (ECM)
This article describes how to set up alerts, export reports, and export logs from Enterprise Cloud Manager (ECM).
-
Enterprise Cloud Manager (ECM) Multi-Factor Authentication (Legacy Login Method)
This article gives an overview of Multi-Factor Authentication (MFA) (Legacy Login Method).
-
Enterprise Cloud Manager (ECM) Multi-Factor Authentication (SSO Login Method)
-
Enterprise Cloud Manager (ECM) Overview
This article describes the overview of ECM and the diverse content that is available to you in one location.
View All Results In Knowledge Base >>
How to Buy
NEW CUSTOMERS
If you are a new customer, and not currently utilizing ECM, please contact your Approved Cradlepoint Partner.
EXISTING CUSTOMERS
If you are an existing customer, currently using ECM Standard, please contact our Insides Sales Team for an ECM Prime Upgrade Quote. You can then use the quote to purchase through your Approved Cradlepoint Partner.
Product Requirements
Customer’s ECM account must be all ECM Standard or all ECM PRIME. There cannot be a mix of ECM Tiers in one account.
Supported Cradlepoint routers
- AER3100
- AER2100
- AER1600
- COR IBR1100 Series
- COR IBR900 Series
- COR IBR600B Series
- COR IBR600 Series
- COR IBR350
- MBR1200B
Part Numbers
| Product Name | Part No. | Description |
| Standard | ECM-MT1YR | 1-yr Enterprise Cloud Manager Standard, SaaS License |
| Standard | ECM-MT3YR | 3-yr Enterprise Cloud Manager Standard, SaaS license |
| Standard | ECM-MT5YR | 5-yr Enterprise Cloud Manager Standard, SaaS License |
| PRIME | ECM-PRM-MT1YR | 1-yr Enterprise Cloud Manager PRIME, SaaS License |
| PRIME | ECM-PRM-MT3YR | 3-yr Enterprise Cloud Manager PRIME, SaaS License |
| PRIME | ECM-PRM-MT5YR | 5-yr Enterprise Cloud Manager PRIME, SaaS License |
Security Applications
Zscaler Internet Security: Configured in minutes, best-in-breed Zscaler Internet Security protects your organization from web-based threats.
CP Secure Threat Management: A comprehensive intrusion prevention and detection system (IPS/IDS) that is powered by Trend Micro’s industry leading DPI engine.
CP Secure VPN: Nhe instant and scalable virtual private network that is configured, deployed, and managed from the cloud to protect data while minimizing cost and complexity.
Support Bundles
ECM (Standard or PRIME) + CradleCare
| Product Name | Part No. | Description |
| Standard + CradleCare | ECM-CC1YR-CAT2 | 1-yr Enterprise Cloud Manager Standard + CradleCare Support |
| Standard + CradleCare | ECM-CC3YR-CAT2 | 3-yr Enterprise Cloud Manager Standard + CradleCare Support |
| Standard + CradleCare | ECM-CC5YR-CAT2 | 5-yr Enterprise Cloud Manager Standard + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC1YR | 1-yr Enterprise Cloud Manager Prime + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC3YR | 3-yr Enterprise Cloud Manager Prime + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC5YR | 5-yr Enterprise Cloud Manager Prime + CradleCare Support |
ECM (Standard or PRIME) + CradleCare Basic
| Product Name | Part No. | Description |
| Standard + CradleCare Basic | ECM-CCB1YR-CAT2 | 1-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| Standard + CradleCare Basic | ECM-CCB3YR-CAT2 | 3-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| Standard + CradleCare Basic | ECM-CCB3YR-CAT2 | 5-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB1YR | 1-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB3YR | 3-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB5YR | 5-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
Internet Security Solution Bundles
Both PRIME and Standard ECM Tiers can be bundled with Zscaler Internet Security to enable advanced web content filtering for employees and public WiFi access.
ECM + Zscaler Internet Security
| Product Name | Part No. | Description |
| Standard + Zscaler | ISEC-BNDL-1YR | 1-yr Enterprise Cloud Manager + 1-yr Zscaler Internet Security |
| Standard + Zscaler | ISEC-BNDL-3YR | 3-yr Enterprise Cloud Manager + 3-yr Zscaler Internet Security |
| PRIME + Zscaler | ISEC-P-BNDL-1YR | 1-yr Enterprise Cloud Manager PRIME + 1-yr Zscaler Internet Security |
| PRIME + Zscaler | ISEC-P-BNDL-3YR | 3-yr Enterprise Cloud Manager PRIME + 3-yr Zscaler Internet Security |
Description
Benefits
INSTANT INSIGHTS & INTELLIGENT MANAGEMENT
Proactive alerts and reporting enable you to better manage devices across your organization.
- Robust analytics to manage performance, data usage, and costs
- Application aware policies for intelligent WAN selection and optimization
- Manage networks intelligently with real-time QoE analytics
- Set alerts for 3G/4G modem connectivity issues, data usage, failed login attempts, modem removal, unauthorized users or configuration changes
Modem Usage Dashboard
LOWER THE TOTAL COST OF OWNERSHIP
Protect mission-critical applications – improve network uptime and performance while reducing costs:
- Using cloud secure access, extend management capability to any primary router out-of-band without a static IP (ECM PRIME only)
- Perform remote diagnostics — status reports and error logs
- Troubleshoot without onsite IT support
- Monitor 3G/4G data usage, avoid overages
- Reduce truck rolls, saving time and money
- Prevent poor customer experiences and lost revenue caused by Internet downtime
Alerts & Logs Activity
PROTECT YOUR NETWORK
- Secure data transactions with advanced VPN options
- Integrate Zscaler Internet Security to inspect and filter “direct to internet” traffic with near-zero latency
- Unified Threat Management (IPS/IDS) security options
- Enterprise class Tier 4 datacenter, SSAE Type II (SAS 70) compliance
- Upgrade firmware remotely — ensure up-to-date security and PCI compliance
Groups Firmware Update
SCALE FASTER
- Zero-touch configuration at installation for rapid deployment
- Deliver services and applications for increased security and capabilities
- Integrate easily with enterprise applications using Cradlepoint's Open API
- Cloud-managed instant scalability with no capital infrastructure costs
GeoView Dashboard
Specifications
Features
- Tier 4 datacenter, SSAE Type II (SAS 70) compliance
- Centralized management
- WAN access over 3G/4G and wired Ethernet connections
- Configure groups and individual devices
- Remotely update firmware
- Manage user access
- Create alerts (downtime, security, & data usage)
- Group & device reporting
- Secure device registration and authentication
- Efficient, bi-directional management protocols
- Open API
| Functionality |
|
|
| Cloud-based network management for distributed enterprises | Advanced, location-based all device network management | |
| Analytics Dashboard |
|
|
| Aggregate Data Usage |
|
|
| GeoView Location Services Map |
|
|
| Cellular Data Usage |
|
|
| Modem (Carrier/Operator) Data Usage |
|
|
| Real-time Configuration & Monitoring |
|
|
| Troubleshooting (Ping & Traceroute) |
|
|
| Speed Test |
|
|
| Advanced Location Based Management |
|
|
| Location Services — GeoView |
|
|
|
|
|
|
|
|
| Linked Router Management (LLDP) |
|
|
| Advanced Enterprise Routing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Advanced VPN & Tunneling Protocols |
|
|
|
|
|
|
|
|
| NEMO/DMNR Primary |
|
|
| NEMO/DMNR Failover |
|
|
| Console |
|
|
|
|
|
|
|
|
| Historical Data |
|
|
| Modems |
|
|
| Multi-Carrier Software Defined Radio |
|
|
| Modem Firmware Management |
|
|
| Groups |
|
|
| Group Dashboard |
|
|
| Create / Manage Groups |
|
|
| Configuration & Monitoring |
|
|
| Router Firmware Updates |
|
|
| Alerts & Logs |
|
|
| Alerts Management |
|
|
| Activity Log |
|
|
| Reporting |
|
|
| Scheduler |
|
|
| Tools |
|
|
| Router SDK |
|
|
| API |
|
|
Support
Knowledge Base Articles
-
Cradlepoint Enterprise Cloud Manager (ECM)
This article provides links to several articles with help and information regarding Enterprise Cloud Manager (ECM).
-
Getting Started with Enterprise Cloud Manager
This article is intended to be used as a Getting Started Guide for Cradlepoint's Enterprise Cloud Manager (ECM).
-
Managing your Cradlepoint Devices with Enterprise Cloud Manager (ECM)
This article describes how to manage your devices with Enterprise Cloud Manager (ECM). It explains the devices page of ECM and continues to go over upgrading firmware, configuring devices, and running speed tests.
-
Cradlepoint Enterprise Cloud Manager (ECM) FAQ
This article provides answers to some Frequently Asked Questions regarding Cradlepoint's Enterprise Cloud Manager.
-
Connecting Devices to Enterprise Cloud Manager (ECM)
This article describes the steps necessary to connect your device to ECM including migrating from WiPipe Central and upgrading the firmware to the necessary version.
-
Cradlepoint NetCloud (Enterprise Cloud Manager) Release Notes
This article provides information regarding changes to Enterprise Cloud Manager (ECM) versions.
-
Alerting and Reporting with Enterprise Cloud Manager (ECM)
This article describes how to set up alerts, export reports, and export logs from Enterprise Cloud Manager (ECM).
-
Enterprise Cloud Manager (ECM) Multi-Factor Authentication (Legacy Login Method)
This article gives an overview of Multi-Factor Authentication (MFA) (Legacy Login Method).
-
Enterprise Cloud Manager (ECM) Multi-Factor Authentication (SSO Login Method)
-
Enterprise Cloud Manager (ECM) Overview
This article describes the overview of ECM and the diverse content that is available to you in one location.
View All Results In Knowledge Base >>
Resources
How to Buy
How to Buy
NEW CUSTOMERS
If you are a new customer, and not currently utilizing ECM, please contact your Approved Cradlepoint Partner.
EXISTING CUSTOMERS
If you are an existing customer, currently using ECM Standard, please contact our Insides Sales Team for an ECM Prime Upgrade Quote. You can then use the quote to purchase through your Approved Cradlepoint Partner.
Product Requirements
Customer’s ECM account must be all ECM Standard or all ECM PRIME. There cannot be a mix of ECM Tiers in one account.
Supported Cradlepoint routers
- AER3100
- AER2100
- AER1600
- COR IBR1100 Series
- COR IBR900 Series
- COR IBR600B Series
- COR IBR600 Series
- COR IBR350
- MBR1200B
Part Numbers
| Product Name | Part No. | Description |
| Standard | ECM-MT1YR | 1-yr Enterprise Cloud Manager Standard, SaaS License |
| Standard | ECM-MT3YR | 3-yr Enterprise Cloud Manager Standard, SaaS license |
| Standard | ECM-MT5YR | 5-yr Enterprise Cloud Manager Standard, SaaS License |
| PRIME | ECM-PRM-MT1YR | 1-yr Enterprise Cloud Manager PRIME, SaaS License |
| PRIME | ECM-PRM-MT3YR | 3-yr Enterprise Cloud Manager PRIME, SaaS License |
| PRIME | ECM-PRM-MT5YR | 5-yr Enterprise Cloud Manager PRIME, SaaS License |
Security Applications
Zscaler Internet Security: Configured in minutes, best-in-breed Zscaler Internet Security protects your organization from web-based threats.
CP Secure Threat Management: A comprehensive intrusion prevention and detection system (IPS/IDS) that is powered by Trend Micro’s industry leading DPI engine.
CP Secure VPN: Nhe instant and scalable virtual private network that is configured, deployed, and managed from the cloud to protect data while minimizing cost and complexity.
Support Bundles
ECM (Standard or PRIME) + CradleCare
| Product Name | Part No. | Description |
| Standard + CradleCare | ECM-CC1YR-CAT2 | 1-yr Enterprise Cloud Manager Standard + CradleCare Support |
| Standard + CradleCare | ECM-CC3YR-CAT2 | 3-yr Enterprise Cloud Manager Standard + CradleCare Support |
| Standard + CradleCare | ECM-CC5YR-CAT2 | 5-yr Enterprise Cloud Manager Standard + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC1YR | 1-yr Enterprise Cloud Manager Prime + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC3YR | 3-yr Enterprise Cloud Manager Prime + CradleCare Support |
| PRIME + CradleCare | ECM-PRM-CC5YR | 5-yr Enterprise Cloud Manager Prime + CradleCare Support |
ECM (Standard or PRIME) + CradleCare Basic
| Product Name | Part No. | Description |
| Standard + CradleCare Basic | ECM-CCB1YR-CAT2 | 1-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| Standard + CradleCare Basic | ECM-CCB3YR-CAT2 | 3-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| Standard + CradleCare Basic | ECM-CCB3YR-CAT2 | 5-yr Enterprise Cloud Manager Standard + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB1YR | 1-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB3YR | 3-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
| PRIME + CradleCare Basic | ECM-PRM-CCB5YR | 5-yr Enterprise Cloud Manager Prime + CradleCare Basic Support |
Internet Security Solution Bundles
Both PRIME and Standard ECM Tiers can be bundled with Zscaler Internet Security to enable advanced web content filtering for employees and public WiFi access.
ECM + Zscaler Internet Security
| Product Name | Part No. | Description |
| Standard + Zscaler | ISEC-BNDL-1YR | 1-yr Enterprise Cloud Manager + 1-yr Zscaler Internet Security |
| Standard + Zscaler | ISEC-BNDL-3YR | 3-yr Enterprise Cloud Manager + 3-yr Zscaler Internet Security |
| PRIME + Zscaler | ISEC-P-BNDL-1YR | 1-yr Enterprise Cloud Manager PRIME + 1-yr Zscaler Internet Security |
| PRIME + Zscaler | ISEC-P-BNDL-3YR | 3-yr Enterprise Cloud Manager PRIME + 3-yr Zscaler Internet Security |